3
6. Terminal communications 46
6.1 Terminal communication methods 46
6.1.1 Connectivity 46
6.1.2 Claims processing and communications on the HICAPS Trinity terminal 46
6.2 Communications identiers 47
6.2.1 Mobile signal 47
6.2.2 Bluetooth® 47
6.2.3 Wi-Fi 47
6.2.4 Terminal battery charge 47
6.2.5 Powering and restarting the terminal – On/O/Restart 47
6.3 Communication settings 48
6.4 Bluetooth pairing 48
6.5 Conguring Wi-Fi 51
6.6 Completing a heartbeat 52
7. HICAPS response codes 54
7.1 Accessing HICAPS response codes 54
7.2 Accessing item level HICAPS response codes 55
8. Payment transactions error messages and corrective actions 57
8.1 Payment error messages 57
9. Merchant requirements to ensure EFTPOS transactions are valid 57
9.1 Manual transactions 57
10. Termination of EFTPOS merchant service 57
11. Contacts – HICAPS/EFTPOS 58
11.1 HICAPS Help Desk 58