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11. CONTACTS – HICAPS/EFTPOS
11.1 HICAPS Help Desk
HICAPS Help Desk phone number is 1300 650 852.
For HICAPS Help Desk hours of operation, click here.
For authorisations:
• Credit Card (Credit) Account
This is an Australia-wide number 13 25 15
• Debit Card (Cheque) or (Savings) Account
This is an Australia-wide number 1300 369 852
• American Express 1300 363 614
• Diners Club 1800 331 112
Authorisation services are available 24 hours a day, 7 days a week.
For lost or stolen cards:
Please call the above authorisation line appropriate for the card type used (credit or debit).
Call 1800 033 103 about lost or stolen credit cards.
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