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HID ACW2-XN User Manual

HID ACW2-XN
27 pages
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Web-Based Access Control Solution
ACW2-XN
Technical Service Guide
ACW2XN-905-EN, Rev. A.0
PLT-03464 A.0

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HID ACW2-XN Specifications

General IconGeneral
BrandHID
ModelACW2-XN
CategoryControl Unit
LanguageEnglish

Summary

Overview

Exploded diagram of the ACW2-XN

Details the physical components of the ACW2-XN system with a visual diagram.

System Components Catalogue

Troubleshooting

Power supply in ACW2-XN not powering up (Disconnect the battery)

Guides users through diagnosing and resolving issues with the ACW2-XN power supply not powering up.

Controller not powering up (Disconnect the battery):

Steps to troubleshoot the controller failing to power up, including checking peripherals.

Battery backup not working:

Addresses issues where the controller does not maintain power when mains power is removed.

Can't connect to controller - direct connection:

Provides solutions for connectivity problems when trying to access the controller directly.

Can't connect to controller - LAN connection (DHCP service):

Troubleshoots connection issues when using a LAN with DHCP for the controller.

Can't login to HID Access Manager:

Solutions for users unable to log into the HID Access Manager software.

Can't discover Wiegand Door Module (Device Discovery)

Helps users resolve issues where the Wiegand Door Module is not detected during discovery.

Reader not powering up

Diagnoses why a connected reader is not powering on, checking wiring and components.

Reader LED's not working as expected

Troubleshoots incorrect or unexpected behavior of reader LEDs.

Reader Buzzer not working as expected

Provides steps to fix issues where the reader buzzer does not sound correctly.

Reader not reading cards at all

Guides users on troubleshooting when a reader fails to read any cards.

Reader not reporting correct card number

Solves problems where the card number displayed differs from the actual card number.

Lock not working

Addresses issues where the door lock mechanism is not functioning correctly.

REX input not working

Troubleshoots the Request-to-Exit (REX) input functionality for door release.

DPS input not working

Helps resolve problems with the Door Position Sensor (DPS) input not registering correctly.

Date & time incorrect

Provides solutions for incorrect date and time settings on the access control system.

System Specifications

Hardware Capabilities

Details the system's hardware features and limitations, such as max people and doors.

Electrical Specifications

Power Supply (A-X1)

Specifies the electrical input and output characteristics of the A-X1 power supply.

Battery Charging Circuit

Describes the parameters for charging the system's battery.

Optional Battery (Strongly recommended)

Provides details and recommendations for an optional system battery.

Controller Module (AC)

Details the power, communications, and network specifications for the AC controller module.

Wiegand Module (AW2)

Outlines the power, relays, and communication specifications for the AW2 Wiegand module.

Calculations

Explains how to calculate power requirements for locks and power supplies.

Assembly / Disassembly Guides

Add an AW2 Wiegand Module

Step-by-step instructions for installing a new AW2 Wiegand module into the system.

Replace an AW2 Wiegand Module

Detailed guide on how to safely remove and replace an existing AW2 Wiegand module.

Replace a Controller Module

Instructions for replacing the main AC controller module.

Replace a power supply unit

Steps to replace the system's power supply unit.

Copyright and Trademarks

Notes