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HID ACW2-XN - DPS input not working

HID ACW2-XN
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Page 18 of 27 Technical Service Guide
© 2017 HID Global Corporation. All rights reserved.
Web-Based Access Control Solution
ACW2-XN
DPS input not working
Key indicators
The green LED on the DPS input on the relevant AW2 module is on when the door is closed.
(Picture shows the LED for DPS1 illuminated)
Analysis
Has the DPS input been wired correctly?
o Wire the DPS input correctly.
Has the DPS input been configured correctly in the software?
o Configure the DPS input correctly in the software.
Has the DPS sensor been installed such that the magnet and switch are close enough together, to
function correctly?
o Mount the DPS sensor and magnet close enough together to work.
Is the DPS sensor defective?
o Replace DPs sensor.
Is the Wiegand Door Module defective?
o Replace the Wiegand Door Module.

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