105
9. Troubleshooting
Phenomenon: Crestron e-Control
®
is not displayed.
Item to be checked Solutions
Has Adobe
®
Flash
®
Player been
installed?
Adobe
®
Flash
®
Player is required to display
Crestron e-Control
®
.
Install Adobe
®
Flash
®
Player.
Is Web browser that does not
support Adobe
®
Flash
®
Player
used?
Use a Web browser that supports Adobe
®
Flash
®
Player.
Are Crestron e-Control
®
settings
on Network Settings – Other
Setup screen of the Projector
Web Control disabled?
Enable Crestron e-Control
®
settings on
Network Settings – Other Setup screen of the
Projector Web Control.
Phenomenon: Cannot send an e-mail correctly.
Item to be checked Solutions
Is a test e-mail sent correctly? Check if a test e-mail is sent correctly by
pressing the [Send Test Mail] button on the
Mail Settings screen of the Projector Web
Control.
Are e-mail settings correct? Check the settings on the Mail Settings screen
of the Projector Web Control.
Are the settings of Sender E-mail
Address correct?
Set valid e-mail address.
Is only e-mail regarding the
specific Error/Warning not sent
correctly?
Check if the specific Error/Warning is set to
be sent on the Mail Settings screen of the
Projector Web Control.
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