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Hitachi HA800 G3 Series - Network Adapters Are Not Getting Listed in AOIP; IP Fails to Copy Files with SR G3 Controller for os Installation with All Source Media; Not Able to Create or Delete Logical Drive Using Software Raid Controller; Troubleshooting Windows-Specific Issues

Hitachi HA800 G3 Series
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Troubleshooting 47
Network Adapters are not getting listed in AOIP
Symptom
Any network adapter connected to the system will not be visible via AOIP.
Cause
The Redfish API used by AOIP is no longer available.
Action
Use the F10 IP to list and configure the network card. The fix will be available in a future version of IP.
IP fails to copy files with SR G3 controller for OS installation with all source media.
Symptom
User cannot proceed with installation of OS via Rapid Setup option
Cause
The Redfish API used by Rapid Setup is no longer available.
Action
OS installation can be performed via Deployment Settings by creating a job and launching it. The fix will be available in a
future version of IP.
Not able to create or delete logical drive using Software Raid Controller
Symptom
Cannot create or delete logical drives using
Software Raid Controller
.
Action
1.
Set the
UEFI POST Discovery Mode
to
Force Full Discovery
in the BIOS using the following procedure:
Boot the BIOS
From the
System Utilities screen
, select
System Configuration > BIOS/Platform Configuration (RBSU) >
System Options > Boot Time Optimizations > UEFI POST Discovery Mode
Change to
Force Full Discovery
2.
Save and reboot.
3.
Enter Intelligent Provisioning by pressing F10 during
POST
.
Troubleshooting Windows-specific issues
Windows Essentials does not install from USB source
Symptom
Windows Essentials does not install from a USB source.
Cause
USB installations are not supported for Windows Essentials.
Action
Install Windows Essentials from an ISO source.

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