Troubleshooting 48
Windows does not install on AMD servers
Symptom
Intelligent Provisioning does not install Windows on AMD servers as expected.
Cause
The BIOS settings IOMMU and Hyper-V are activated.
Action
1.
From the Intelligent Provisioning main screen, select
Perform Maintenance
>
BIOS/Platform Configuration
>
Virtualization Options
>
AMD (R) IOMMU
.
2.
Select
Disabled
.
3.
Save the setting.
4.
Download and install all operating system patches.
5.
Reboot the system and then enable IOMMU settings.
Troubleshooting Linux-specific issues
Unable to proceed with Assisted installation of Red Hat Enterprise Linux 7
Symptom
When installing Red Hat Enterprise Linux 7, you are unable to proceed with the Assisted installation with valid OS images
through FTP source media. The failure was seen with a long file path for CIFS share, however, it succeeds with a short
path (less than 32 bytes).
Cause
Required Red Hat OS files are missing or incorrectly placed.
Action
1.
Make sure that all the required Red Hat OS files are present in the OS flat file folder.
2.
Make sure that two TRANS.TBL files are present in the Red Hat OS flat files folder. One file must be present in the
main OS file folder, and another must be present inside the Server folder inside the main OS file folder.
3.
Retry the installation.
Assisted installation of Red Hat OS hangs
Symptom
When using the Assisted installation method for Red Hat OS installation with FTP source media, one of the following
problems occurs:
•
The installation hangs during reboot and a The Red Hat Enterprise Linux Server CD was not found error
is displayed.
•
The installation hangs and a Could not allocate requested partitions error is displayed.
•
The installation does not complete successfully.
•
The installation completes successfully even if there are missing flat files for the OS installation.
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