Troubleshooting 49
Cause
Using the Assisted installation method for Red Hat OS installation with FTP source media might not work reliably.
Action
1.
Obtain the DVD from the Support Center.
2.
Install the OS outside of Intelligent Provisioning.
Showing "Unable to install without the usb_storage driver loaded, Aborting",when
upgrade or install with rpm
Symptom
When executing command ./hpsetup, an error message "Unable to install without the usb_storage driver loaded,
Aborting." prompt in console.
Cause
The usb_storage module is disabled.
Action
Enable usb_storage by executing command modprobe usb-storage.
Unable to install Red Hat Enterprise Linux with secure boot enabled
Symptom
When installing Red Hat Enterprise Linux or VMware from the Rapid Setup with install method "Assisted Install" after the
file copy process is finished, system directly boot into Image without any configuration instead of start the installation
process.
Cause
Red Hat Enterprise Linux and VMware are not supported install with secure boot enabled.
Action
1.
Disable secure boot in the BIOS.
2.
Install target OS from the Intelligent Provisioning.
3.
Enable secure boot in the BIOS.
Troubleshooting VMware-specific issues
Server reboots during VMware Assisted installation
Symptom
When performing a VMware Assisted installation with DVD as source media, after Pre-installation is complete, the server
reboots and the server begins loading the ESXi installer again rather than opening the OS.
Cause
VMware OS installed on HDD continuously reboots if a USB is connected to SUT.
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