TROUBLESHOOTING
Version 1.0, 02/2015. Copyright 2012 Hitron Technologies
121
Version 1.0, 02/2015. Copyright 2014 Hitron Technologies
121
Hitron CGNVM User’s Guide
8
Troubleshooting
Use this section to solve common problems with the CGNVM and your network. It
contains the following sections:
None of the LEDs Turn On on page 121
One of the LEDs does not Display as Expected on page 122
I Forgot the CGNVM’s IP Address on page 122
I Forgot the CGNVM’s Admin Username or Password on page 122
I Cannot Access the CGNVM or the Internet on page 122
I Cannot Connect My Wireless Device on page 123
Problem: None of the LEDs Turn On
The CGNVM is not receiving power, or there is a fault with the device.
1 Ensure that you are using the correct power cable/battery.
Using a power source other than the one that came with your CGNVM can
damage the CGNVM.
2 If using the power cable, ensure that it is connected to the CGNVM and the wall
socket (or other power source) correctly.
3 Ensure that the power source is functioning correctly. Replace any broken fuses
or reset any tripped circuit breakers.
4 Disconnect and re-connect the power cable to the power source and the
CGNVM.
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