Troubleshooting
153
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Make sure that the DVR is running the latest firmware.
Problem: Alarm function is null.
• Make sure that the alarm settings are correctly configured.
• Check the alarm cable connections.
• Check that you have not connected two loops to one alarm device.
Problem: Cannot play a downloaded file.
• Use the player included on the software CD.
• Make sure that you have DirectX8.1 or greater installed on your computer.
• If you are using Windows XP, download the plug-ins DivX503Bundle.exe and ffdshow-
20041012.exe.
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