Honeywell PC42T User Manual

Chapter 3 — Troubleshoot and Maintain the Printer
30 PC42t Desktop Printer User Guide
Contact Product Support
If you cannot find the answer to your problem in the “Printer Problems
and Possible Solutions” on page 32, try one of these options:
• To find an answer to your question yourself, you can search the
database at www.hsmknowledgebase.com.
• To ask an expert a question in the U.S.A. and Canada, call
1-800-782-4263.
• To contact an expert outside the U.S.A. and Canada, go to
www.honeywellaidc.com > Contact.
Before you call Product Support, make sure you have this information
ready:
• Printer serial number
• Printer configuration number
• Firmware type and version
• Printer command language
• Serial port settings (if applicable)
• Media settings
• Ethernet settings (if applicable)
You can find all of this information on the printer web pages or on a test
label.

Honeywell PC42T Specifications

General

Color	No
Print technology	Thermal transfer
Maximum resolution	203 x 203 DPI
Maximum print height	- mm
Maximum printing width	104.1 mm
Certification	UL, cUL, cULus, CE, FCC, D Mark CCC, KCC, RCM
Internal memory	64 MB
Built-in barcodes	1D, 2D, Code 49, Data Matrix, EAN13, EAN8, MaxiCode, QR Code
Display	LED
Product color	Black
Ethernet LAN	Yes
Optional connectivity	Ethernet, Parallel, Serial (RS-232)
USB 2.0 ports quantity	1
Connectivity technology	Wired
Ribbon width	109.2 mm
Core diameter	25.4 mm
Ribbon length	300 m
Maximum label width	110 mm
Maximum media length	9.6 mm
Maximum roll diameter	127 mm
Supported paper width	25.4 - 110 mm
Input current	1.5 A
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
AC adapter output current	2.5 A
AC adapter output voltage	24 V
Storage temperature (T-T)	-40 - 60 °C
Operating temperature (T-T)	5 - 40 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	10 - 80 %

Weight and Dimensions

Depth	297 mm
Width	226 mm
Height	177 mm
Weight	2500 g