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2. Q: I changed the login password and unfortunately forgot it. What
should I do?
Press the WPS/RST button for about 7 seconds to restore your device
to factory default settings.
3. Q: My computer shows an IP address conflict error after connecting to
the device. What should I do?
Make sure there are no other DHCP servers on your LAN or that no
DHCP servers are disabled.
Make sure the device LAN IP address is not used by other devices
on your LAN. The device default LAN IP address is 10.10.10.252.
Make sure that the statically assigned IP addresses of the PCs on
LAN are not used by other PCs.
4. Q: I have problems connecting to the Internet/Secure websites do
not open or only display part of a web page. What should I do?
This problem mainly happens to users who use PPPoE or Dynamic IP
Internet connection types. You need to change the MTU size. Try
changing the MTU to 1450 or 1400. If this does not help, gradually
reduce the MTU from the maximum value until the problem
disappears.
6.
Warranty
HooToo products are covered by a 12 month limited warranty from the
date of its original purchase. If any problems occur, please contact our
support team.
We can only provide after sales service for products that are sold by
HooToo or HooToo authorized retailers and distributors. If you have
purchased your unit from a different place, please contact your
seller for return and warranty issues