Troubleshooting
HP ProLiant DL360 Generation 3 Server Setup and Installation Guide D-9
HP CONFIDENTIAL
Writer: Richard O. Heath File Name: i-appd Troubleshooting.doc
Codename: Ertl Part Number: 293974-001 Last Saved On: 10/11/02 11:23 AM
Problems After Initial Startup
After the server has passed POST, errors may still be encountered, such as an
inability to load the operating system. Use Table D-4 to troubleshoot server
installation problems that occur after the initial startup.
For updated information on supported operating systems, refer to Appendix F,
“Server Specifications,” or go to
www.compaq.com/products/servers/platforms/
NOTE: If the server is rebooting repeatedly, be sure that the system is not restarting due to an
ASR power-up caused by another problem. Review Insight Manager for notification of this
event. Refer to the Servers Troubleshooting Guide for more information.
Refer to the Servers Troubleshooting Guide for the following:
• Information that must be collected when diagnosing software problems and to
provide when contacting support
• Instructions on how to upgrade the operating system and its drivers
• Information on available recovery options and advice on minimizing downtime
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