HP Client Automation Starter and Standard Editions ........................................................ 19
HP Client Automation Enterprise Edition ........................................................................... 20
HP Client Manager from Symantec ................................................................................... 20
Altiris Client Management Suite ......................................................................................... 21
HP Client Catalog for Microsoft System Center & SMS Products ..................................... 21
HP Backup and Recovery Manager .................................................................................. 21
Verdiem Surveyor .............................................................................................................. 22
HP Proactive Change Notification ..................................................................................... 22
Subscriber’s Choice ........................................................................................................... 22
Retired Solutions ............................................................................................................... 23
ROM Flash ......................................................................................................................................... 23
Remote ROM Flash ........................................................................................................... 23
HPQFlash .......................................................................................................................... 23
Boot Block Emergency Recovery Mode ............................................................................................. 23
Replicating the Setup ......................................................................................................................... 24
Copying to Single Computer .............................................................................................. 24
Copying to Multiple Computers .......................................................................................... 25
Creating a Bootable Device ............................................................................................... 26
Supported USB Flash Media Device ................................................................. 26
Unsupported USB Flash Media Device ............................................................. 27
Dual-State Power Button .................................................................................................................... 29
HP Web Site Support ......................................................................................................................... 29
Industry Standards ............................................................................................................................. 30
Asset Tracking and Security ............................................................................................................... 30
Password Security ............................................................................................................. 31
Establishing a Supervisor Password Using Computer Setup ........................... 31
Entering a Supervisor Password or User password .......................................... 32
Changing a Supervisor or User password ........................................................ 32
Deleting a Supervisor or User Password .......................................................... 33
National Keyboard Delimiter Characters ........................................................... 33
Clearing Passwords .......................................................................................... 33
Cable Lock Provision ......................................................................................................... 34
Fault Notification and Recovery ......................................................................................... 34
Drive Protection System .................................................................................................... 34
Surge-Tolerant Power Supply ............................................................................................ 34
Thermal Sensor ................................................................................................................. 34
5 Serial ATA (SATA) Drive Guidelines and Features
SATA Hard Drives .............................................................................................................................. 35
SATA Hard Drive Cables .................................................................................................................... 35
SATA Data Cable .............................................................................................................. 35
SMART ATA Drives ............................................................................................................................ 36
Hard Drive Capacities ........................................................................................................................ 36
6 Identifying the Chassis, Routine Care, and Disassembly Preparation
Chassis Designations ......................................................................................................................... 37
Microtower (MT) ................................................................................................................. 37
Small Form Factor (SFF) ................................................................................................... 38
Electrostatic Discharge Information .................................................................................................... 38
Generating Static ............................................................................................................... 38
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