Monitor mode .................................................................................................................................... 25
Updating the docking monitor ............................................................................................................................ 26
Downloading the HP rmware installer ............................................................................................ 26
3 Support and troubleshooting ........................................................................................................................ 27
Solving common issues ....................................................................................................................................... 27
Contacting support .............................................................................................................................................. 28
Preparing to call technical support ..................................................................................................................... 29
Locating the serial number and product number ............................................................................................... 29
4 Maintaining the monitor .............................................................................................................................. 30
Maintenance guidelines ....................................................................................................................................... 30
Cleaning the monitor ........................................................................................................................................... 30
Shipping the monitor ........................................................................................................................................... 30
Appendix A Technical specications ................................................................................................................. 31
60.5 cm (23.8 in) model specications ............................................................................................................... 31
68.6 cm (27 in) model specications .................................................................................................................. 32
Preset display resolutions ................................................................................................................................... 33
Entering user modes ............................................................................................................................................ 34
Energy saver feature ........................................................................................................................................... 35
Appendix B Accessibility ................................................................................................................................. 36
HP and accessibility ............................................................................................................................................. 36
Finding the technology tools you need ............................................................................................ 36
The HP commitment ......................................................................................................................... 36
International Association of Accessibility Professionals (IAAP) ....................................................... 36
Finding the best assistive technology .............................................................................................. 37
Assessing your needs ..................................................................................................... 37
Accessibility for HP products .......................................................................................... 37
Standards and legislation .................................................................................................................................... 38
Standards .......................................................................................................................................... 38
Mandate 376 – EN 301 549 ............................................................................................ 38
Web Content Accessibility Guidelines (WCAG) ................................................................ 38
Legislation and regulations .............................................................................................................. 38
Useful accessibility resources and links .............................................................................................................. 39
Organizations .................................................................................................................................... 39
Educational institutions .................................................................................................................... 39
Other disability resources ................................................................................................................. 39
HP links .............................................................................................................................................. 40
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