English 63
3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Hardware Problem
If Your Printer Does Not Work
• Make sure the printer’s power switch is ON.
• Verify that the power cord is plugged into the power outlet and the
printer.
• Verify that you have the correct cable for the printer. Make sure that
it is securely connected to the correct connector (port) on the
PC Workstation and printer.
• Check that the printer is online.
• Examine the paper feed mechanism for a paper jam.
• Make sure that the printer is configured correctly for the
PC Workstation and for the application.
a Ensure the PC Workstation’s port has been correctly configured
using Setup.
b Make sure the printer is correctly set up in your operating
system’s configuration.
c Ensure the application program’s “print” menu has been correctly
set up. (Refer to the manual supplied with the application
software.)
• Check that the PC Workstation’s port is working properly by running
another peripheral connected to the port.
• If you receive an error message, refer to the printer’s manual for help.
If Your Disks Do Not Work
If the Flexible Disk Drive
Does Not Work
• Ensure you are using a formatted diskette and it is inserted
correctly.
• Check you are using a diskette that is the right density.
• Check that your flexible disk drive is correctly configured in the
Advanced menu of the Setup program.
• In the Setup program, select the Advanced menu, the Flexible Disk
Drives submenu, and check that the Floppy disk controller is
Enabled.
• Clean the flexible disk drive using a diskette cleaning kit.
• Check that the flexible disk drive has been enabled in Setup.
• Flexible disk drive (select the Security menu and the Hardware
protection submenu and check that Flexible Disks is
Unlocked)
• Boot on flexible disk drive (select the Boot menu and the Boot
Device Priority submenu and ensure that the device is in the
napa.bk : napa-ug3.fb4 Page 63 Monday, August 4, 1997 7:20 PM
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