Run Computer Setup and increase the POST Delay in Advanced > Boot
Options.
Drive responds slowly immediately after
startup.
Nonsystem disk/NTLDR missing message
Use this information to troubleshoot the computer.
SolutionCause
Perform Drive Protection System (DPS) testing in system ROM.The system is trying to start from the hard
drive, but the hard drive might have been
damaged.
1. Insert bootable media and restart the computer.
2. Boot to the windows installation media, and select the recovery
option. If only a restore kit is available, then select the File Backup
Program option, and then restore the system.
3. Install system files for the appropriate operating system.
System files missing or not properly installed.
Run the Computer Setup utility, and enable the hard drive entry in the
Advanced > Boot Options list.
Hard drive boot has been disabled in
Computer Setup.
If attempting to boot from a hard drive, be sure that it is attached to the
system board dark blue SATA connector.
Bootable hard drive is not attached as first in
a multiple hard drive configuration.
Run the Computer Setup utility, and select Advanced > Boot Options, and
be sure that the bootable hard drive is listed immediately under the Hard
Drive entry.
Bootable hard drive is not listed first in the
Boot Order.
Computer will not boot from hard drive
Use this information to troubleshoot the computer.
Solution
Cause
1. Check SATA cable connections.
2. Run the Computer Setup utility, and be sure that Device Available is
selected for the device's SATA port in Advanced > Port Options.
The device is attached to a SATA port that has
been hidden in Computer Setup.
Run the Computer Setup utility, and change the boot sequence in
Advanced > Boot Options.
Boot order is not correct.
Observe whether the front panel power light is blinking red and whether
any beeps are heard.
See the Worldwide Limited Warranty for terms and conditions.
Hard drive is damaged.
Computer seems to be locked up
Use this information to troubleshoot the computer.
Solution
Cause
1. Use the task manager to close programs that do not respond.
2. Attempt the normal Windows shutdown procedure. If this fails, press
the power button for 4 or more seconds to turn off the power. To
restart the computer, press the power button again.
Program in use has stopped responding to
commands.
56 Chapter 5 Troubleshooting without diagnostics
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