Table 7-1 POST numeric codes and text messages (continued)
Control panel message Description Recommended action
302-Hard Disk 2: SMART Hard Drive
Detects Imminent Failure
Hard drive will soon fail. (Some hard
drives have a hard drive firmware patch
that will fix an erroneous error message.)
1. Determine whether hard drive is
giving correct error message. Run
the Drive Protection System test
under using F2 Diagnostics when
booting the computer.
2. Apply hard drive firmware
patch if applicable. (Available at
http://www.hp.com/support.)
3. Back up contents and replace hard
drive.
309 – 30C: Hard Disk 3–6: SMART Hard
Drive Detects Imminent Failure
Hard drive will soon fail. (Some hard
drives have a hard drive firmware patch
that will fix an erroneous error message.)
1. Determine whether hard drive is
giving correct error message. Run
the Drive Protection System test
under using F2 Diagnostics when
booting the computer.
2. Apply hard drive firmware
patch if applicable. (Available at
http://www.hp.com/support.)
3. Back up contents and replace hard
drive.
3F0–Boot Device Not Found Boot device not found. Insert boot device or load operating
system.
3F1–Hard Disk 1 Error Hard disk 1 error. 1. Check and/or replace cables.
2. Clear CMOS.
3. Replace the hard disk drive.
3F2–Hard Disk 2 Error Hard disk 2 error. 1. Check and/or replace cables.
2. Clear CMOS.
3. Replace the hard disk drive.
400-Serial Port A Address Conflict
Detected
Both external and internal serial ports
are assigned to the same resources.
1. Remove any serial port expansion
cards.
2. Clear CMOS.
3. Reconfigure card resources and/or
run Computer Setup or Windows
utilities.
401-Serial Port B Address Conflict
Detected
Both external and internal serial ports
are assigned to the same resources.
1. Remove any serial port expansion
cards.
2. Clear CMOS.
3. Reconfigure card resources and/or
run Computer Setup or Windows
utilities.
92 Chapter 7 POST error messages