Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ................................................................................................................ 104
Installing HP PC Hardware Diagnostics Windows ...................................................................................... 104
Using HP PC Hardware Diagnostics UEFI ......................................................................................................................... 105
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code ................................................... 105
Starting HP PC Hardware Diagnostics UEFI ................................................................................................ 105
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .................................................... 106
Downloading the latest HP PC Hardware Diagnostics UEFI version ................................... 106
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select
products only) ............................................................................................................................. 106
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ................................................... 107
Downloading Remote HP PC Hardware Diagnostics UEFI ........................................................................ 108
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................... 108
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number 108
Customizing Remote HP PC Hardware Diagnostics UEFI settings .......................................................... 108
10 Backing up, restoring, and recovering ............................................................................................................................................ 109
Backing up information and creating recovery media ................................................................................................... 110
Using Windows tools for backing up ............................................................................................................ 110
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ........ 110
Restoring and recovering your system ............................................................................................................................ 111
Creating a system restore ............................................................................................................................. 111
Restoring and recovery methods ................................................................................................................. 111
Recovering using HP Recovery media ......................................................................................................... 111
Changing the computer boot order ............................................................................................................. 112
Using HP Sure Recover (select products only) ........................................................................................... 112
11 Statement of memory volatility ...................................................................................................................................................... 113
Current BIOS steps ............................................................................................................................................................... 113
Nonvolatile memory usage ................................................................................................................................................ 115
Questions and answers ...................................................................................................................................................... 117
Using HP Sure Start (select products only) ..................................................................................................................... 119
12 Power cord set requirements .......................................................................................................................................................... 121
General requirements ......................................................................................................................................................... 121
Japanese power cord requirements ................................................................................................................................. 121
Country-specic requirements .......................................................................................................................................... 121
13 Specications ..................................................................................................................................................................................... 123
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