•StartPrinterandFaxes.
• On the File menu, click Server Properties, and then click the Advanced tab.
• In the Spool folder window, enter the path and the name of the new default spool folder for
the print ser ver or File Print Appliance, and then click Apply or OK.
• Stop and restart the spooler service, or restart the print server or File Print Appliance.
Troubleshooting
The online help or Help and Suppor t Center feature should be used to troubleshoot general and common
print-related problems. Printing help can be accessed by selecting Start > H e lp and Support, then the
Printers and F
axes selection under Help Contents.
The same print troubleshooting information can be accessed at h
ttp://www.microsoft.com/
technet/prodtechnol/windowsserver2003/library /ServerHelp/2048a7ba-ec57-429c-95a3-
226eea32d126.mspx
Specificprin
t ser ver related problems as well as other system related known issues and workarounds are
addressed in release notes. To view the latest version, visit h
ttp://www.hp.com/go/support. Select See
support and troubleshooting information and enter a product name/number. Under self-help resources,
select the manuals (guides, supplements, addendums, etc) link.
Additional references for print ser vices
The following Web sites provide detailed information for using print services with Windows Server 2003,
which also applies to Windows Storage Server 2003.
• Windows Server 2003 print ser vices home page at h
ttp://www.microsoft.com/
windowsserver2003/te chnologies/print/default.mspx
• Medium Business Solution for Print Services at http://www.microsoft.com/technet/itsolutions/
smbiz/mits/ps/mit_ps.mspx.
HPProLiantDL380G5StorageServer 95