6 Support and other resources
Contacting HP
For worldwide technical support information, see the HP Support Center:
http://www.hp.com/go/hpsc
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
Subscription service
Receive, by email, support alerts announcing product support communications, driver updates,
software releases, firmware updates, and customer-replaceable component information by signing
up at http://www.hp.com/go/myadvisory.
To change options for support alerts you already receive, click the Sign in link on the right.
Related information
The following documents [and websites] provide related information:
• HP XP7 Continuous Access Journal for Mainframe Systems User Guide
• HP XP7 Continuous Access Synchronous for Mainframe Systems User Guide
• HP XP7 Continuous Access Synchronous User Guide
• HP XP7 External Storage for Open and Mainframe Systems User Guide
• HP XP7 for Compatible FlashCopy Mirroring User Guide
• HP XP7 Provisioning for Mainframe Systems User Guide
• HP XP7 RAID Manager User Guide
• HP XP7 Remote Web Console Messages
• HP XP7 RemoteWeb Console User Guide
You can find these documents at:
• HP Business Support Center website (Manuals page):
http://www.hp.com/support/manuals
In the Storage section, click link label and then select your product.
• HP Enterprise Information Library website:
http://h17007.www1.hp.com/us/en/storage/info-library/index.aspx
Under Products and Solutions, click HP XP Storage. Then, click XP7 Storage under HP XP
Storage.
74 Support and other resources