HP Z24U G3 User Manual

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Table of Contents
1 Getting started ............................................................................................................................................................. 1
Important safety information ................................................................................................................................ 1
Important service information and precautions .................................................................................................... 1
RoHS (2002/95/EC) requirements .......................................................................................................................... 2
General descriptions .............................................................................................................................................. 2
Firmware updates .................................................................................................................................................. 2
Before returning the repaired product to the customer ....................................................................................... 2
2 Monitor features ........................................................................................................................................................... 3
Features ................................................................................................................................................................. 3
Front components .................................................................................................................................................. 5
Rear and side components ..................................................................................................................................... 6
Locating the serial number and product number .................................................................................................. 8
3 Illustrated parts catalog .............................................................................................................................................. 9
How to order parts ............................................................................................................................................... 10
4 Removal and replacement procedures ...................................................................................................................... 13
Preparation for disassembly ................................................................................................................................ 13
Rear Cover ............................................................................................................................................................ 13
Power board ......................................................................................................................................................... 16
Connector repair .................................................................................................................................................. 18
HDMI connector HDMI1 ............................................................................................................................. 18
DP connector DP1 DP2 ............................................................................................................................. 19
USB-C connector USBC .............................................................................................................................. 20
RJ45 connector RJ45 ................................................................................................................................ 20
USB-A connector USB2/USB3 ................................................................................................................... 21
USB-A connector USB4/USB5 ................................................................................................................... 21
Function test ........................................................................................................................................................ 22
Support and troubleshooting .............................................................................................................................. 22
Index ..................................................................................................................................................................... 24

HP Z24U G3 Specifications

General

Screen Size	23.8 inches
Resolution	1920 x 1200
Panel Type	IPS
Aspect Ratio	16:10
Contrast Ratio	1000:1
Refresh Rate	60 Hz
Color Gamut	99% sRGB
Viewing Angle	178° horizontal, 178° vertical
Adjustability	Height, Tilt, Swivel, Pivot
Response Time	5ms
Ports	1 x DisplayPort 1.4, 1 x USB-C
VESA Mount	100 x 100 mm
Brightness	300 cd/m²
Pixel Pitch	0.2745 mm