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Concurrent RPS and AC inputs
Symptom 1
The system status LED is off.
Solution
To resolve the problem:
a. Verify that the AC power cord is securely connected to the switch, and the AC-input power
receptacle on the switch and the connected AC power outlet are in good condition.
b. Verify that the external AC power system is operating correctly.
c. Verify that the switch is securely connected to the RPS.
d. Verify that the RPS is operating correctly.
e. Verify that the operating temperature of the switch is in an acceptable range, and the power
module has good ventilation. Over-temperature can cause the power module to stop
working and enter protection state.
f. If the problem persists, contact Hewlett Packard Enterprise Support.
Symptom 2
The system status LED is on but the RPS status LED is steady yellow.
Solution
To resolve the problem:
a. Verify that the AC power cord is securely connected to the switch, and the AC-input power
receptacle on the switch and the connected AC power outlet are in good condition.
b. Verify that the external AC power system is operating correctly.
c. If the problem persists, contact Hewlett Packard Enterprise Support.
Symptom 3
The system status LED is on but the RPS status LED is off.
Solution
To resolve the problem:
a. Verify that the switch is securely connected to the RPS.
b. Verify that the RPS is operating correctly.
c. If the problem persists, contact Hewlett Packard Enterprise Support.
Fan failure
The switch uses fixed fans. If a fan failure occurs, contact Hewlett Packard Enterprise Support and
do not attempt to fix the problem yourself.
Configuration terminal display problems
If the configuration environment setup is correct, the configuration terminal displays booting
information when the switch is powered on. If the setup is incorrect, the configuration terminal
displays nothing or garbled text.
No display
Symptom
The PC displays nothing when the switch is powered on.
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