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Solution
To resolve the problem:
1. Verify that the power module is supplying power to the switch.
2. Verify that the console cable is correctly connected.
3. Verify that the console cable does not have any problems and the PC settings are correct.
4. If the problem persists, contact Hewlett Packard Enterprise Support.
Garbled display
Symptom
The display on the PC is garbled.
Solution
To resolve the problem:
1. Verify that the following settings are configured for the terminal:
Baud rate—38400.
Data bits—8.
Parity—None.
Stop bits—1.
Flow control—None.
2. If the problem persists, contact Hewlett Packard Enterprise Support.