How do I reassemble the headset after repair?
After receiving your repaired headset, reattach the accessories to your headset.
§ To reattach the face cushion, follow the instructions in Removing and reattaching the face
cushion on page 19.
§ To reattach the head strap, follow the steps in Attaching and adjusting the head strap on
page 13.
§ To reattach the temples, insert them into the temple slots on the headset.
§ To reattach the battery cradle, follow the steps in Attaching the battery cradle and
charging the battery on page 10.
Where can I find the headset serial number?
You can find the headset serial number in two places:
Serial number
location
Steps
Sticker You'll find the serial number sticker on the inner right side of the
headset.
Device settings 1. From Home, select Settings.
2. Select General.
3. Select About Headset status.
In what regions can Wi-Fi 6E be used?
Currently, VIVE XR Elite can connect to Wi-Fi 6E networks in the following regions:
§
Australia
§ Belgium
§ Canada
§ Czech Republic
§ Denmark
§ France
§ Germany
§ Hong Kong
§ Ireland
§ Israel
§ Japan
§ Kingdom of Saudi Arabia
§ Korea
§ Netherlands
§ New Zealand
§ Poland
§ Spain
§ Sweden
§ Switzerland
§ United Arab Emirates
§ United Kingdom
§ United States
§ Make sure to update the system software on VIVE XR Elite to the latest version.
§ Support for additional regions will be added in future software updates.
71 Solutions and FAQs
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