www.hysecurity.com © 2019 Troubleshooting MX3630-01 Rev. J 107
Table 8: Troubleshooting Codes
Type Alert/Fault/Error Display Buzzer Chirp Sequence
Possible Cause &
Suggested Corrective
Action
Solutions
ALERT HYSECURITY
Entrapment Mode
ENTR
2 chirps per second every 2s
while control input is active
Occurs when IES is tripped when
gate is already in Safe Mode.
Operator will not function until it
is reset, which can
occur by:
• An Open or Stop command
from a push-button control
• Pressing black button on
operator side
• Pressing RESET button below
display
With any one of these inputs,
operator will return to Safe
Mode. Gate binding or wind can
cause a false alert.
1. Remove obstruction.
2. Adjust IES sensitivity.
3. Correct gate hardware.
4. Correct faulty edge
sensor.
5. Check for worn motor
brushes and replace, if
necessary.
ALERT HYSECURITY
Safe Mode
SAFE
2 chirps once when in Safe
Mode
Occurs when either edge sensor
or Inherent Entrapment Sensor
(IES) has been tripped. In Safe
Mode, automatic close timer
is disabled, but any command
will reset and/or start gate in
motion. Safe Mode clears when
full travel is reached or RESET
button is pressed. Gate binding,
wind, a faulty edge sensor, or
worn motor brushes can cause a
false alert.
1. Remove obstruction.
2. Adjust IES sensitivity.
3. Correct gate hardware.
ALERT Low 24VDC
DC BUSS < 21V
No chirps; LCD ashes for 1s
every 5s
Only occurs in DC powered
operators. Occurs when battery
voltage has dropped to less than
22V. At this level, batteries are
80% depleted. Normal
function until 21V.
1. No AC Power. See above
item.
2. Wiring / Connector
problem - check all
connections. Clean or
repair as required.
3. Check batterycondition.
4. Smart DC Controller or
Smart Touch Controller
charger failure - check
charger voltage and
replace Smart DC
Controller.
5. Transformer failure -
replace transformer.
To Next Page
Loading...
Need help?
General
