Table 5. DSA Preboot messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 4, “Parts listing, System x3200 M3 Types 7327 and 7328,” on page 133 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained
service technician.
v Go to the IBM support Web site at http://www.ibm.com/systems/support/ to check for technical information, hints, tips,
and new device drivers or to submit a request for information.
Message
number Component Test State Description Action
215-802-xxx Optical Drive
v Verify Media
Installed
v Read/ Write
Test
v Self-Test
Messages and
actions apply to
all three tests.
Aborted The media tray is
open.
1. Close the media tray and wait 15
seconds.
2. Run the test again.
3. Insert a new CD/DVD into the drive
and wait for 15 seconds for the
media to be recognized.
4. Run the test again.
5. Check the drive cabling at both ends
for loose or broken connections or
damage to the cable. Replace the
cable if it is damaged.
6. Run the test again.
7. Make sure that the DSA code is at
the latest level. For the latest level of
DSA code, go to
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
8. Run the test again.
9. For additional troubleshooting
information, go to
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-41559.
10. Run the test again.
11. Replace the CD/DVD drive.
12. If the failure remains, go to the IBM
Web site for more troubleshooting
information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-CALL.
215-803-xxx Optical Drive
v Verify Media
Installed
v Read/ Write
Test
v Self-Test
Messages and
actions apply to
all three tests.
Failed The disc might be
in use by the
system.
1. Wait for the system activity to stop.
2. Run the test again
3. Turn off and restart the system.
4. Run the test again.
5. Replace the CD/DVD drive.
6. If the failure remains, go to the IBM
Web site for more troubleshooting
information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-CALL.
116 System x3200 M3 Types 7327 and 7328: Problem Determination and Service Guide
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