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Ier N0C902A - USER LEVEL TROUBLESHOOTING; COMMON OPERATING FAULTS AND SOLUTIONS

Ier N0C902A
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IER 560 COMBO PRINTER
User Guide
Page 48
N0C902A Rev. 2
Sept. 14, 2010
Ce document est la propriété d’IER et ne doit pas être reproduit ou communiqué sans autorisation écrite.
This document is the property of IER and may not be reproduced or communicated
without prior written authorization
5 USER LEVEL TROUBLESHOOTING
5.1. OPERATING FAULTS
An operating fault occurring in the printer generates, in most cases,
the activation of indicators and of a sound signal.
NOTE: A beeping sound alarm lasting 5 seconds indicates a minor
error, whereas a continuous beeping sound (or one that lasts
10 seconds) indicates a technical error.
5.1.1. WHEN POWERING UP, THE PRINTER DOES NOT START UP
Note: If necessary, to facilitate access to the rear of the printer,
unload the paper, see page 42.
Power down the printer (set the power switch to the 0-
position).
Check the presence of power at the power source with
another electrical appliance.
Check the connection of the power cable to the printer
connector and to the power source.
Restart the printer (set the power switch to the I-position).
Wait for the printer to initialize and then ensure that the
Online indicator is steadily lit.
If, after all these steps, the printer still fails to start up, call
the help desk.

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