Instant Pot Duo - Page 50

50
Troubleshooting
Problem Possible Reason Solution
Float valve
does not rise
Food debris on oat valve or oat valve
silicone cap
Remove oat valve from lid and clean
thoroughly. Perform Initial Test Run to
check for function. Record ndings and
contact Customer Care.
Too little liquid in the inner pot
Check for scorching on bottom of inner
pot; remove if necessary. Add thin, water-
based liquid to inner pot based on size:
3L: 250 mL
5.7L: 375 mL
8L: 500 mL
Float valve silicone cap damaged or
missing
Fit or replace oat valve.
Float valve obstructed by lid-locking
mechanism
Tap oat valve with a long utensil. If the
oat valve does not drop, turn the cooker
off. Contact Customer Care.
No heat in the inner pot
Perform Initial Test Run to check for
function. Record ndings and contact
Customer Care.
Inner pot base may be damaged
Perform Initial Test Run to check for
function. Record ndings and contact
Customer Care.
Minor steam
leaking/hissing
from steam
release during
cook cycle
Steam release handle not in Sealing
position
Turn steam release handle into Sealing
position
Cooker is regulating excess pressure This is normal; no action required.
Steam gushes
from steam
release when
steam release
handle is in
Sealing position
Not enough liquid in the inner pot
Add thin, water-based liquid to inner pot
based on size:
3L: 250 mL
5.7L: 375 mL
8L: 500 mL
Pressure sensor control failure
Contact Customer Care.
Steam release valve not seated
properly
Turn steam release handle into Sealing
position
Display remains
blank after
connecting the
power lead
Bad power connection or no power
Inspect power lead for damage. If damage
is noticed, contact Customer Care.
Check outlet to ensure it is powered.
Cooker’s electrical fuse has blown
Contact Customer Care.