51
Troubleshooting
Problem Possible Reason Solution
Error code
appears on
display and
cooker beeps
continuously
C1
C2
C6
C6H
C6L
Faulty sensor
Contact Customer Care.
C7 or
NoPr
Heat element has failed
Contact Customer Care
Not enough liquid
Add thin, water-based liquid to inner pot
based on size:
3L: 250 mL
5.7L: 375 mL
8L: 500 mL
Steam release handle is in the
Venting position
Insert the correctly sized inner pot with
easy-grip handles into the cooker base.
Lid
Lid is not in the correct
position for the selected
programme
Open and close the lid.
Do not use a lid when using Sauté.
OvHt /
Burn /
Food
burn
High temperature detected
at bottom of inner pot;
cooker automatically reduces
temperature to avoid
overheating
Starch deposits at the bottom of the inner
pot may have blocked heat dissipation.
Turn the cooker off, release pressure
according to the recipe, and inspect the
bottom of the inner pot.
PrSE
Pressure has accumulated
during a non-pressure
cooking programme
Turn steam release handle into Venting
position
Occasional
clicking or light
cracking sound
The sound of power switching and
expanding pressure board when
changing temperatures
This is normal; no action needed.
Bottom of the inner pot is wet
Wipe exterior surfaces of inner pot. Ensure
heating element is dry before inserting
inner pot into cooker base.
Any other servicing should be performed by an authorised service representative.
Contact Customer Care:
+44 (0) 3331 230051
support@instantpot.co.uk
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