158
Troubleshooting—Continued
• Make sure you’ve selected the correct remote control-
ler mode (pages 14 and 144 to 150).
• When using the remote controller to control other
manufacturers’ AV components, some buttons may
not work as expected.
• Make sure you’ve entered the correct remote control
code (page 142).
• Make sure to set the same ID on both the AV controller
and remote controller (page 114).
Can’t control other components
• If it’s an Integra/Onkyo component, make sure that the
u cable and analog audio cable are connected prop-
erly. Connecting only an u cable won’t work
(page 40).
• Make sure you’ve selected the correct remote control-
ler mode (pages 14 and 144 to 150).
• If you’ve connected an u-capable Integra/Onkyo
MD recorder, CD recorder, RI Dock to the TV/TAPE
IN/OUT jacks, or an RI Dock to the GAME IN or
VCR/DVR IN jacks, for the remote controller to work
properly, you must set the display to MD, CDR, or
DOCK (page 53).
If you cannot operate it, you will need to enter the
appropriate remote control code (page 142).
• To control another manufacturer’s component, point
the remote controller at that component.
• If none of the codes work, use the Learning function
to learn the commands of the other component’s
remote controller (page 153).
• With some AV components, certain buttons may not
work as expected, and some may not work at all.
• To control an Integra/Onkyo component that’s con-
nected via u, point the remote controller at the AV
controller. Be sure to enter the appropriate remote
control code first (page 143).
• To control an Integra/Onkyo component that’s not
connected via u, or another manufacturer’s compo-
nent, point the remote controller at the component. Be
sure to enter the appropriate remote control code first
(page 142).
• The entered remote control code may not be correct. If
more than one code is listed, try each one.
Can’t learn commands from another remote
controller
• When learning commands, make sure that the trans-
mitting ends of both remote controllers are pointing at
each other.
• Are you trying to learn from a remote controller that
cannot be used for learning? Some commands cannot
be learned, especially those that contain several
instructions.
There’s no sound
• Make sure your iPod is actually playing.
• Make sure your iPod is inserted properly in the Dock.
• Make sure the UP-A1 Dock is connected to the UNI-
VERSAL PORT jack on the AV controller.
• Make sure the AV controller is turned on, the correct
input source is selected, and the volume is turned up.
• Make sure the plugs are pushed in all the way.
• Try resetting your iPod.
There’s no video
• Make sure that your iPod’s TV OUT setting is set to
On.
• Make sure the correct input is selected on your TV or
the AV controller.
• Some versions of the iPod do not output video.
The AV controller’s remote controller doesn’t
control your iPod
• Make sure your iPod is properly inserted in the Dock.
If your iPod is in a case, it may not connect properly
to the Dock. Always remove your iPod from the case
before inserting it into the Dock.
• The iPod cannot be operated while it’s displaying the
Apple logo.
• Make sure you’ve selected the right remote mode.
• When you use the AV controller’s remote controller,
point it toward your amp.
• If you still can’t control your iPod, start playback by
pressing your iPod’s Play button. Remote operation
should then be possible.
• Try resetting your iPod.
• Depending on your iPod, some buttons may not work
as expected.
• You can’t control your iPod if the battery is extremely
low. Use the iPod after recharging for a while.
The AV controller unexpectedly selects your
iPod as the input source
• Always pause iPod playback before selecting a differ-
ent input source. If playback is not paused, the Direct
Change function may select your iPod as the input
source by mistake during the transition between
tracks.
Can’t record
• On your recorder, make sure the correct input is
selected.
• To prevent signal loops and damage to the AV control-
ler, input signals are not fed through to outputs with
the same name (e.g., TAPE IN to TAPE OUT or VCR/
DVR IN to VCR/DVR OUT).
Dock for iPod
Recording
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