Interacoustics VF405 - Concerning Repair; Warranty

VF405 Video Frenzel Instructions for Use - English
Date: 2012-08-24 Page 32/33
Recommended cleaning and disinfection solutions:
 Warm water with mild, nonabrasive cleaning solution (soap)
 70% isopropyl alcohol
Procedure:
 Clean the instrument by wiping outer case with a lint free cloth lightly dampened in cleaning solution.
 Clean cushions and patient hand switch and other parts with a lint free cloth lightly dampened in
cleaning solution.
 Make sure not to get moisture in the speaker portion of the earphones and similar parts
4.2 Concerning Repair
Interacoustics is only considered to be responsible for the validity of the CE marking, effects on safety,
reliability and performance of the equipment if:
1. assembly operations, extensions, readjustments, modifications or repairs are carried out by
authorised persons,
2. a 1 year service interval is maintained
3. the electrical installation of the relevant room complies with the appropriate requirements, and
4. the equipment is used by authorised personnel in accordance with the documentation supplied by
Interacoustics.
It is important that the customer (agent) fills out the RETURN REPORT every time a problem arises and
sends it to Interacoustics, Drejervaenget 8, DK-5610 Assens, Denmark. This should also be done every time
an instrument is returned to Interacoustics. (This of course also applies in the unthinkable worst case of
death or serious deterioration to patient or user).
4.3 Warranty
INTERACOUSTICS warrants that:
 The VF405 is free from defects in material and workmanship under normal use and service for a
period of 24 months from the date of delivery by Interacoustics to the first purchaser.
 Accessories are free from defects in material and workmanship under normal use and service for
a period of ninety (90) days from the date of delivery by Interacoustics to the first purchaser.
If any product requires service during the applicable warranty period, the purchaser should communicate
directly with the local Interacoustics service centre to determine the appropriate repair facility. Repair or
replacement will be carried out at Interacoustics’ expense, subject to the terms of this warranty. The
product requiring service should be returned promptly, properly packed, and postage prepaid. Loss or
damage in return shipment to Interacoustics shall be at purchaser's risk.
In no event shall Interacoustics be liable for any incidental, indirect or consequential damages in
connection with the purchase or use of any Interacoustics product.
This shall apply solely to the original purchaser. This warranty shall not apply to any subsequent owner or
holder of the product. Furthermore, this warranty shall not apply to, and Interacoustics shall not be
responsible for, any loss arising in connection with the purchase or use of any Interacoustics product that
has been:
 repaired by anyone other than an authorized Interacoustics service representative;
 altered in any way so as, in Interacoustics judgement, to affect its stability or reliability;