100
6. If this is an existing system:
a) Click Communicator – Remote Access.
b) Enter the Download Access Code to match the one configured on the ZeroWire
panel.
7. If this is a default system with installer PIN 9713, the Communicator Menu may be
hidden from the Web Page and the Download Access Code is not used for
authentication. Proceed to next step.
Note: Change the installer PIN to reveal the Communicator Menu, then change the
Download Access Code to allow remote access, or leave at 00000000 to prevent
DLX900 connections.
8. Click the Connect TCP/IP button.
Troubleshooting
over TCP/IP At default, the Communicator Menu will be hidden and the ZeroWire can
accessed on a LAN using DLX900 with disabled Download Access Code
(00000000). Once the installer's PIN has been changed from 9713, the
Communicator Menu will be accessible, and the Download Access Code
must be changed to allow access to DLX900.
Check you can ping the ZeroWire.
Check the Download Access Code.
Check that remote access is enabled on the ZeroWire.
You generally need to be on the same network to connect via
are connecting from a separate network, you will need to set up port
forwarding to port 41796 on the router the ZeroWire is connected to.
Consult your router manual or your IT department for assistance. Technical
support is unable to assist
with setting up port forwarding due to differences
in customer networks and equipment.
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