Chapter 5 — Troubleshooting and Maintaining the CV30
88 CV30 Fixed Mount Computer With Windows CE User’s Manual
To upgrade the SSPB files
1 Back up all of your applications and data.
2 Download the latest SSPB (.exe) file from the Intermec web
site to your desktop PC.
3 Double-click the .exe file on your desktop PC. An installation
wizard starts and walks you through the process of extracting
the upgrade files. The installation wizard extracts the upgrade
files to:
C:\Program Files\Intermec\SmartSystem\ss_lib\Software\
<version>
Copy all files in this directory to the SD card. Do not copy
the .exe file to the SD card.
4 If you are using an SD card reader, remove the SD card from
the CV30 and place it in the reader.
5 Copy the contents of the <version> folder to the SD card.
6 If you are using an SD card reader, insert the SD card into the
CV30.
7 Perform a clean boot on the CV30. For help, see
“Troubleshooting the Boot Process (Clean Booting)” on
page 89.
Upgrading Your CV30 Using SmartSystems Server
You can use the SmartSystems server to upgrade the operating
system on your CV30. The server is part of SmartSystems
Foundation, which is available from the Intermec web site.
Before you can upgrade the CV30, you need:
• SmartSystems Foundation. To download SmartSystems
Foundation, go to www.intermec.com/SmartSystems.
• the device upgrade .exe file. This file is available from the
Intermec web site at www.intermec.com. Go to Service &
Support > Downloads.
Note: Make sure the CV30 has completely loaded all of the
upgrade files before you remove the SD card or reset the
computer.
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