Chapter 4 — Troubleshooting and Maintaining the Printer
68 PD41 and PD42 Commercial Printer User’s Manual
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IP configuration error. The printer is trying to acquire an IP
address from the network. Wait until
the printer receives the IP address.
Out of media. Load media in printer. For help, see
“The printers can enter various
states which indicate the current
mode of operation.” on page 9.
Field out of label. You are attempting to print in an area
that extends beyond the “print
window.” See the appropriate printer
language command reference manual
for help setting the media parameters.
Ribbon empty. Try these solutions:
• Load thermal transfer ribbon. For
help, see “Loading Thermal
Transfer Ribbon” on page 16.
• On the PD42, change the Paper
Type in Setup mode.
Label not found. The printer does not find a label gap
or black mark.
• Go into Setup mode and verify that
the label length parameter is
correct.
• Verify that the Media type settings
are correct.
Printhead hot. The printhead is overheated and needs
to cool down. Wait for prining to
resume automatically.
Testfeed not done. Press Testfeed ( ).
Cutter not found. A cut command has been sent to the
printer, but the printer cannot find
the cutter. Make sure the cutter is
installed properly.
Possible PD42 Printer Error Icons and Messages (continued)
Error Icon Error Message Solution
Test
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