Chapter 4 — Troubleshooting and Maintaining the Printer
78 PD41 and PD42 Commercial Printer User’s Manual
To adjust the ribbon shield
1 If the label printout matches:
• Test Label A, turn screw A clockwise.
• Test Label B, turn screw B clockwise.
2 Twist the screw a half-turn and perform a new test print.
3 Continue adjusting the ribbon shield screws until you achieve
good printout quality.
Clearing Media Jams
Common causes of media jams include media not being loaded
properly or the printer not being maintained properly.
To clear a media jam
1 Turn off the printer.
Note: Do not exceed two full turns of a ribbon shield screw or the
media may not feed smoothly. If this situation happens, turn the
screws counterclockwise completely and start over.
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