Intermec PW50

Chapter 3 — Troubleshooting and Maintaining the PW50
PW50 Workboard Printer User Guide 29
Understanding Error Messages
Use the following tables to troubleshoot common errors. To receive
error messages, you need to turn on the Allow Messages From Printer
command. For help, see the ESC/P Programmer’s Reference Manual
.
Troubleshooting Printer Problems and Finding Solutions
Use the following tables to troubleshoot some common problems you
may encounter with the PW50 printer.
PW50 Error Message Descriptions
Error Message Description
Lid_Open The media cover is open. Close the media cover and press
down until it latches. If Lid_Open=Y, the printer detected
an error condition and canceled any pending print jobs.
Paper_Out The printer is out of media. Load a new roll of media. If
Lid_Open=Y, the printer detected an error condition and
canceled any pending print jobs.
Voltage This message indicates the power status of the printer:
• If Voltage=H, the printer is fully powered by either an
external power supply or a fully charged battery.
• If Voltage=L, the printer has detected a low voltage
condition. Connect the printer to external power, or
insert a fully charged battery.
Printer Problems and Possible Solutions
Problem Possible Solution
Printer does not turn
on when you press
Standby.
• Replace the battery with a charged battery.
• Connect external power to make sure the printer
works correctly and to charge the battery.
Intermec
Ready-to-Work™
indicator is blinking.
• Make sure that media is loaded, that you have
performed a testfeed, and that the media cover is
closed. For more information, see
“Loading Media” on page 9.
• There is a printing error.
• The printer is paused. The printer is canceling a
print job.