Chapter 3 — Troubleshooting and Maintaining the SR30
20 SR30 Handheld Scanner User’s Guide
Resetting the SR30
If your SR30 does not respond when you pull the trigger, you can
reset your SR30. When you reset your SR30, the scanner control
firmware is restarted.
To reset your SR30
• Scan this bar code.
Reset Factory Defaults
You scan a bar code, the
SR30 beeps once, and
the status light blinks
green two times, but the
data is not transmitted
to the host device.
Try these possible solutions:
• Make sure that the accessory cable
is properly plugged in to the SR30
and host device.
• Make sure that your data collection
application is set up to receive data
from the SR30.
• If you are using an RS-232 cable,
make sure that the serial
parameters on the SR30 match the
serial parameters of the host
device. The default serial
parameters for the SR30 are: 19200
baud, 8 data bits, no parity, and 1
stop bit.
Note: You can use EasySet version
5.6.0.0 or later to connect to your
SR30 and test the serial connection.
For help, see the EasySet software.
You scan a
configuration bar code
and the SR30 beeps
three times.
The SR30 does not recognize or
support the configuration bar code
you scanned, or the bar code is not
enabled. Use EasySet to enable the bar
codes.
Problem Possible Solution