Chapter 4 — Troubleshooting and Maintaining the SR61B
SR61B Cordless Scanner User’s Guide 37
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Problems and Possible Solutions
Use this section to find possible solutions to problems you may have.
Problems and Possible Solutions
Problem Possible Solution
You pull the trigger, but
nothing happens.
The SR61B is powered by a rechargeable lithium-
ion battery
. Make sure the battery is not fully
discharged. Charge the battery then try scanning
again.
To recharge your SR61B scanner, see “Charging
the Battery” on page 3.
The Status Light blinks
red slowly.
The battery is low. Charge the battery.
To recharge your SR61B scanner, see “Charging
the Battery” on page 3.
You pull the trigger, the
red scanning beam (1D)
or laser framing (2D)
turns on, but you
cannot successfully scan
a bar code.
Try these possible solutions:
• Make sure that the SR61B is configured for the
symbology you are scanning.
• Make sure that the SR61B is at the appropriate
scanning distance and angle from the bar code.
Move the SR61B closer and farther away and
tilt it up and down to find the appropriate
distance and angle.
• Make sure that the SR61B is configured for the
type (1D, 2D) of bar code you are scanning.
• Make sure the bar code you are trying to scan is
not poorly printed or too small. Scan a known
good bar code to make sure that the SR61B is
working properly.
For more information, see “Scanning Bar Codes”
on page 7.
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