IP Gear SmartCell 111L - 5 SMS Commands; 5.1 General

IP Gear SmartCell 111L User Guide
6 Troubleshooting
No Problem Indications Solution
1 Unit does not
respond
None of the LEDS is on,
no dial tone
- Reconnect the power supply
- Replace the power supply
2 Unit does not
respond
Status LED does not stop
blinking
- Reconnect the power supply
3 Unit does not
respond
Status LED blinks fast - Replace the SIM with a
good SIM that does not
require PIN code
- Insert a SIM of another
network
4 Bad or no
audio
Reception LED red - Wait few minutes and try
again - Replace antenna to a
better location
- Replace antenna with
another antenna
5 No dial tone No dial tone - Check telephony cable
- Try using another phone
6 Dial tone does
not stop
Dial tone continues after
dialling first digit
- Use a different phone
- Reset the unit (reconnect
power supply)
7 Can not
connect to a
destination
The unit responds with an
error tone after dialling
- Verify that you have a valid
SIM card
- Check that the destination
does not conflict with the toll
restriction table
- Disable toll restriction table
- Try using a SIM without
PIN
8 Can not
connect to a
destination
The network sends an
error message
Check that the number dialled
is not longer than specified by
immediate dialling
9 Voice level is
too low or too
high
Reprogram the voice levels
10 Calls longer
than a certain
time are cut
Call is cut before on hook Check that call duration is not
too short
An attempt to
change the PIN
code fails
A rejection tone is heard Read the details in section
4.5.
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