Appendix D Troubleshooting
This information is provided to help you troubleshoot issues related to the OpenWay Riva
water pit modules.
The following table describes possible issues and provides suggested actions to resolve the
issue.
Issue Action
Cannot program the pit module. Check the programming device and software
version. Program pit module using the FC300
handheld computer running Field Deployment
Manager (FDM) software v4.0 or higher
.
Cannot read the pit module. A pit module that is not programmed will not
transmit an SCM+ message. Reprogram the pit
module and perform a reread. If a pit module is
not initially programmed, it will not bubble-up and
listen for an SCM+ message.
The pit module is reporting an invalid read. A pit module that has set the Register Error flag
will cause an Invalid Read to display in the FDM
Consumption field.
Marginal readability due to water pit module
location (for example, a pit module deep inside a
pit).
Consider reprogramming the pit module for
Hard-to-read (H2R) mode or using the remote
antenna. Programming the pit module for hard-
to-read mode increases the output to high power.
Note: Hard-to-read mode will reduce battery life.
The handheld programmer is locked up and
button presses produce no response.
Soft boot the handheld. Reference the
documentation for your programming device. For
more information, see Related documents on
page 5.
OpenWay Riva Water Pit Module Installation Guide TDC-1743-004 39
Proprietary and Confidential
To Previous Page
Loading...
