Jofemar J-2000 - Troubleshooting Common Issues; Coin Acceptance and Rejection Issues; Communication and Programming Errors

MNP11M01GB06 May 2007- Rev.4 Page: 35 de 40
6.- TROUBLE SHOOTING:
The following description attempts to help to rectify the most common breakdowns in
the coin changers. It describes a series of operating anomalies of the J-2000, the
possible causes and the steps to follow to correct or to determine the cause of the
same prior to contacting our service technician.
Problem Possible causes Steps to follow
It does not accept coins,
both displays are
extinguished. The
programming mode
cannot be accessed.
The J-2000 does not
have power or the
voltage is not correct.
Check the voltage is
within 15% of the nominal
voltage of the compact.
Check the continuity of
the cables between the
machine and the J-2000.
The program mode can
be accessed, but
compact doesn’t
communicate.
Error in the connection
between compact and
machine.
Check the lines
connection.
Wrong protocol Check the value
programmed in address
65.
The compact
communicates correctly,
program mode can be
accessed, but compact
doesn’t accept coins,
showing a 2 on the
interior display when a
coin is rejected.
The validator is rejecting
the coins.
Go to address 51 and
verify coin acceptance.
Coin acceptance channel
of the machine is
pressing the anti fishing
protection system of the
validator.
Move the switch number
8 of the validator to the
on position. And test
again the coin
acceptance.
The compact rejects all
coins.
Unprogrammed prices. Program prices.
The J-2000 send all coins
to deposit.
Change type incorrectly
programmed.
Test the values
programmed on the
address 22. Verify the
route of the coins in the
address 51.