2 Operation and Features 
RS-232 Interface Configuration
62 E3632A User’s Guide
RS-232 troubleshooting
Here are a few things to check if you are having problems 
communicating  over the RS- 232 interface. If you need 
additional help, refer to the documentation that came with 
your computer.
• Verify that the power supply and your computer are 
configured for the same baud rate, parity, and number of 
data bits. Make sure that your computer is set up for one 
start bit and two stop bits (these values are fixed on the 
power supply).
• Make sure to execute the SYSTem:REMote command to 
place the power supply in the remote mode.
• Verify that you have connected the correct interface cable 
and adapters. Even if the cable has the proper connectors 
for your system, the internal wiring may be incorrect. The 
Keysight 34398A Cable Kit can be used to connect the 
power supply to most computers or terminals.
• Verify that you have connected the interface cable to the 
correct serial port on your computer (COM1, COM2, etc).