Replaceable Parts 6
2000/3000 X-Series Oscilloscopes Service Guide 75
Exchange Assemblies
Some parts used in this instrument have been set up for an exchange program.
This program allows the customer to exchange a faulty assembly with one that
has been repaired, calibrated, and performance-verified by the factory. The cost is
significantly less than that of a new part. The exchange parts have a part number
in the form XXXXX-695XX.
After receiving the repaired exchange part from Keysight Technologies, a United
States customer has 30 days to return the faulty assembly. For orders not
originating in the United States, contact the local Keysight Technologies service
organization. If the faulty assembly is not returned within 30 days, the customer
will be charged an additional amount. The additional amount will be the difference
in price between a new assembly and that of an exchange assembly.
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