Kinvent K-Grip - Legal Information; Warranty Terms; European Union; Other Countries

K- SENSORS User Manual
Legal information
Warranty Terms
This warranty shall not apply if the product
● is used with non-compatible products
● is used for commercial purposes such as rental
● is modi
fied
● is damaged by accident, misuse, wear, or any other cause not related to
defectiveness of materials or fabrication.
A valid proof of purchase in the form of a bill of sale or receipt must be provided to obtain
warranty services.
KINVENT excludes all liability for any data loss, loss of pro
fit or any other loss or damage
suffered by the end customer.
European Union
K-Sensors is warranted for its electronics and all mechanical components for a period of 2
years from the purchase date when used in accordance with the present manual.
KINVENT can proceed to replace a K-Sensor covered by the warranty free of charge. The
warranty is invalid in case of modi
fication or replacement of any component in a K-Sensor,
made without the KINVENT's authorization or the authorized K-Sensors dealer's
authorization. KINVENT doesn't guarantee any therapeutic result when using K-Sensors.
You must contact KINVENT or your authorized dealer to receive a return authorization and
shipping instructions.
Other countries
K-Sensors is warranted for its electronics and all mechanical components for a period of 1
year from the purchase date when used in accordance with the present user's manual.
KINVENT can proceed to replace a K-Sensor covered by the warranty free of charge. The
warranty is invalid in case of modi
fication or replacement of any component in a K-Sensor,
made without the authorization of KINVENT or the authorized K-Sensors’ dealer. KINVENT
doesn't guarantee any therapeutic result when using K-Sensors. You must contact
KINVENT or your authorized dealer to receive a return authorization and shipping
instructions.
How to repackage for a return
- Pack the sensor in bubble wrap
- Print and
fill the after-sales service form
- Pack the sensor + form in a package
- Stick the return voucher on the package and ship
Are considered as signs of material degradation
- Scratches
- Broken parts due to drops or inappropriate uses
- Modi
fication or replacement of any component
- Wet environment exposition
- Underwater immersion
- Extreme temperature exposition
Service policy
You acknowledge that any time your K-Sensors product is serviced, this service may
change your settings or cause loss of data or of some functionalities. Backup your data
(stored on your tablet or smartphone) on a regular basis.
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