Kodak D4600 - 5 Troubleshooting; Common Problems and Solutions

November 2014 5-1
5 Troubl eshoo ting
Problem Description or Cause Possible Solution
Sections of the image are not printed. • Platen roller is dirty.
• Pinch roller is dirty.
1. Clean the platen roller
(see page 3-8).
2. Clean the pinch roller
(see page 3-8).
Paper surface is scratched. • Thermal print head is
dirty.
• Debris in the paper path.
1. Clean the thermal print
head (see page 3-6).
2. Clear any debris from the
paper path (see
page 5-11).
Prints have horizontal streaks. • Thermal print head is
dirty.
• Peel roller is dirty.
• Platen roller is dirty.
• Pinch roller is dirty.
1. Clean the thermal print
head, including the peel
rollers (see page 3-6).
2. Clean the platen roller
(see page 3-8).
3. Clean the pinch roller
(see page 3-8).
Prints have vertical streaks. Thermal print head is dirty. Clean the thermal print head
(see page 3-6).
Prints have streaks made up of small
dots.
Platen roller is dirty. Clean the platen roller
(see page 3-8).