3-8 November 2014
Maintaining the Printer
Cleaning the Platen and Pinch Rollers
1. Remove the exit tray and the exit tray waste bin (see
“Removing the Exit Tray and the Exit Tray Waste Bin” on
page 3-2).
2. Open the front of the printer:
• Press the release button.
• Pull the front of the printer forward until it stops.
3. Open the top door of the printer.
The thermal print head becomes extremely hot during
normal operation. Wait approximately five minutes after
you open the top door before cleaning it. Fingerprints can
damage the thermal head. Never touch it with your bare
hands or fingers.
4. Move the power switch to the Off ( ) position.
5. Pull up on the handle to remove the ribbon cassette. Support
the cassette with two hands.
6. Place the cassette on a flat surface.
7. Remove an alcohol pad from its packaging. Wipe the rubber
section of the platen roller with the pad.
8. Rotate the roller to clean the entire surface.
9. Allow the alcohol to dry completely (about five minutes)
before you resume printing.
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