3-12 November 2014
Maintaining the Printer
Cleaning the Capstan Roller
1. Move the power switch to the Off ( ) position.
2. Remove the exit tray and the exit tray waste bin (see 
“Removing the Exit Tray and the Exit Tray Waste Bin” on 
page 3-2). 
3. Open the front of the printer:
• Press the release button.
• Pull the front of the printer forward until it stops.
4. Open the top door of the printer.
The thermal print head becomes extremely hot during 
normal operation. Wait approximately five minutes after 
you open the top door before cleaning it. Fingerprints can 
damage the thermal head. Never touch it with your bare 
hands or fingers.
5. Pull up on the handle to remove the ribbon cassette. Support 
the cassette with two hands.
6. Place the cassette on a flat surface.
7. Insert a 1 x 2 in. (2.5 x 5 cm) piece of tape between the left 
side of the nip and capstan rollers, with the adhesive side on 
the capstan roller.
8. Press your thumb firmly on the tape.
9. Remove the tape from the roller.