Troubleshooting
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Probable Cause 2
The USB cable was unplugged from the printer and then reconnected; or, power to
the printer is interrupted.
Corrective Action
Restart the computer.
Probable Cause 3
The USB cable is not 2.0 compliant.
Corrective Action
• Replace the USB cable with a USB 2.0 compliant cable.
NOTE: For optimal quality and performance, use a good-quality high speed USB 2.0
cable. When connecting to the Kodak All-in-One printer, use the USB ports
located in the back of the computer. Any USB 2.0 hubs that are used should
be self-powered.
• Restart the computer.
If none of the above corrects the problem, contact Kodak support.
Device not recognized
Probable Cause
Any of the following can prevent your Kodak All-in-One printer from reading a
connected device (digital camera, USB drive, or memory card).
• The camera is turned OFF.
• The USB connector on a USB drive is not fully inserted into the USB port.
• The memory card is not completely inserted, or is not inserted into the correct
card slot.
• The file system on the device is corrupt.
• More than one device is inserted at a time.
• The USB device is not supported.
•The USB cable is faulty.
Corrective Action
• Correct any connection problems and try again.
• If the file system is corrupt, reformat it.
• Disconnect the unsupported device.
NOTE: If the USB drive uses an NTFS or HFS formatting system, the printer may not
be able to read it. Macintosh users may need to transfer these files directly
to their computer, and then print to the printer from there.
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