TELEPHONY OPERATIONS
Before you begin
Conduct the contact search procedure and get the hits for your search request.
Procedure
Click a contact from the list on the screen.
The phone displays the contact card with the contact details available. The
information fully depends on the configuration of the
Number attributes by the
administrator.
The contact card may contain the following contact details:
• Work phone
• Home phone
• Mobile phone (or several mobile phone numbers)
• Fax
• Other details that the administrator configured for the LDAP database.
Optional: Select the phone number you need and proceed with a call.
Optional: Repeat the contact search procedure to find a contact card.
CALL TRANSFER
Konftel 800 supports the Call Transfer feature for you to direct an ongoing phone
call to another person. The transfer can be attended or unattended.
The
Attended Transfer is when you notify the transfer target person of the transfer.
If the person accepts the call, then the phone transfers it over to the transfer
target.
The
Unattended Transfer is when you do not notify the transfer target person of
the transfer. The phone automatically transfers the call when you dial the required
phone number.
The Call Transfer feature is available only for the regular phone calls and not
for the conference calls.
Making an attended transfer
About this task
Use this procedure to transfer a call to another extension after consultation with
the transfer target person.
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